Cookie Policy
The Axolabs Site https://www.axolabs.com (hereafter “Site“) is controlled and operated by LGC Limited (which, along with other LGC Group Affiliate companies, is referred hereafter as “LGC“, “we“, “us” and/or “our“).
1. About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
2. Why we use cookies on the Site
- We use cookies for the following purposes:
- Necessary cookies: – the following cookies are used by Axolabs to enable core functionality such as page navigation and access to secure areas. The Site cannot function properly without these cookies and can only be disabled by changing your browser preferences:
| Domain | Name and Expiry | Purpose |
|---|---|---|
| www.axolabs.com | cmplz_consented_services (365 days) | Stores user consent preferences for services. |
| www.axolabs.com | cmplz_policy_id (365 days) | Stores the ID of the accepted cookie policy. |
| www.axolabs.com | cmplz_marketing (365 days) | Stores user consent preferences for marketing cookies. |
| www.axolabs.com | cmplz_statistics (365 days) | Stores user consent preferences for statistical cookies. |
| www.axolabs.com | cmplz_preferences (365 days) | Stores user consent preferences for preference cookies. |
| www.axolabs.com | cmplz_functional (365 days) | Stores user consent preferences for functional cookies. |
| www.axolabs.com | cmplz_banner-status (365 days) | Stores whether the cookie banner has been dismissed. |
- Analytical cookies: – the following cookies are used by Axolabs to help us to improve our Site by collecting and reporting information on visitor usage:
| Domain | Name and Expiry | Purpose |
|---|---|---|
| www.axolabs.com | _ga (730 days) | Google Analytics. Distinguishes users by a unique ID. |
| www.axolabs.com | _ga_3CJWRZP7L4 (730 days) | Google Analytics property-specific cookie. |
| www.axolabs.com | _hjSession_6380553 (0 days) | Hotjar session cookie. Keeps session data across pages. |
| www.axolabs.com | _hjSessionUser_6380553 (365 days) | Hotjar cookie that ensures data from the same user session is attributed correctly. |
| www.axolabs.com | hjViewportId (session) | Used by Hotjar to determine user’s viewport size. |
- Cookies used by our service providers
- Our service providers use cookies and those cookies may be stored on your computer when you visit our Site.
- Google Analytics: We use Google Analytics to gather information about the use of our Site by means of cookies. The information gathered is used to create reports about the use of our Site. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.
- The relevant cookies are: [‘_ga’, ‘_gali’, ‘_gat’, ‘_gat_UA-TRACKERID’, ‘_gid’, ‘__utma’, ‘__utmb’, ‘__utmc’, ‘__utmt’, ‘__utmv’, ‘__utmz’].
3. Managing cookies on the Site
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
- https://support.google.com/chrome/answer/95647 (Chrome);
- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
- https://help.opera.com/en/latest/security-and-privacy/ (Opera);
- https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
- https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
- https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
You can manage your cookie preferences on this website at any time using our cookie management tool. Please note that blocking all cookies will have a negative impact upon the usability of our Site.If you block cookies, you will not be able to use all the features on our Site.